Careers

Team Leader

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£13.74 per hour based on a 40 hour contract

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We are looking for an experienced and reliable Front of House Team Leader to join our brand-new team at Tudor Rose & Premier Roomz, formerly Premier Inn. If you have a passion for hospitality, strong leadership skills, and a desire to deliver outstanding customer service, we would love to hear from you

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As a Front of House Team Leader, you will play a key role in the day-to-day operations of the hotel and restaurant. You will support the management team, ensuring the smooth running of both front-of-house and restaurant services, while leading and motivating the team to maintain exceptional guest experiences.

This role requires flexibility, as shifts will include a mix of early mornings (breakfast shifts) and late evenings (closing shifts)

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Key Responsibilities

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• Guest Service & Operations

• Welcome and check-in guests efficiently, ensuring a seamless arrival experience

• Handle guest inquiries, resolve complaints, and provide excellent customer service

• Take food and drink orders, serve meals, and assist with restaurant operations

• Oversee the smooth running of breakfast and dinner services, ensuring high standards

• Assist with stock control and replenishment of food, beverages, and supplies

• Manage table bookings and ensure the restaurant operates efficiently during busy periods

• Leadership & Training

• Support and supervise the front-of-house team, ensuring staff are motivated and working to brand standards

• Assist with staff training and development, providing ongoing coaching to enhance service skills

• Set an example with exceptional service, professionalism, and teamwork

• Encourage a positive and proactive working environment

• Health & Safety & Compliance

• Ensure that all health and safety regulations are met, including food safety and hygiene

• Work closely with the housekeeping team to ensure rooms are prepared to the highest standard

• Ensure public areas and restaurant spaces are clean, safe, and well-maintained

• Financial Responsibilities

• Assist with cash handling, till reconciliation, and end-of-day cashing-up

• Monitor stock levels and help reduce wastage to maximize efficiency

• Support the management team with administrative duties as needed

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What We’re Looking For

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• Someone with experience in a supervisory or team leader role within the hospitality industry

• Strong leadership and communication skills with the ability to motivate and train a team

• Excellent customer service skills with a friendly and professional approach

• The ability to work in a fast-paced environment while maintaining attention to detail

• Flexibility to work a range of shifts, including early mornings, evenings, weekends, and holidays

• Experience with EPOS till systems and cash handling is desirable

• A proactive, can-do attitude with a passion for delivering great hospitality

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Why Join Us?

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• Be part of a brand-new team at an exciting, newly rebranded hotel and restaurant

• Competitive pay and staff benefits

• Career progression opportunities within a growing hospitality business

• A positive and supportive working environment

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If you’re ready to take on this exciting opportunity and help shape the future of Tudor Rose & Premier Roomz, apply now!​​